Terms of Service

Welcome to Nacco Glass. These Terms & Conditions of Use ("Terms") govern your access to and use of our website, https://www.naccoofillinois.com/, and the information, features, forms, and online services made available through it.

By accessing or using our website, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with these Terms, please discontinue use of our website.

Throughout these Terms, "Nacco Glass," "we," "us," and "our" refer to Nacco Glass, while "you" and "your" refer to visitors and users of our website.

1. Website Use

The Nacco Glass website provides information about our automotive glass repair and replacement services, mobile auto glass services, fleet glass services, and other related offerings.

You agree to use our website only for lawful purposes and in a manner that does not interfere with its operation or the ability of others to access and use it.

You may not:

  • Copy, reproduce, distribute, or commercially exploit website content without our prior written permission.
  • Attempt to gain unauthorized access to our website, servers, databases, or connected systems.
  • Use automated tools to collect or extract website information without authorization.
  • Upload or transmit malicious software, viruses, or other harmful content.
  • Submit false, misleading, fraudulent, or unlawful information through our website.
  • Engage in activities that disrupt or compromise the security or functionality of our website.

Nacco Glass reserves the right to restrict or terminate access to our website when necessary to protect our business, customers, or online services.

2. Services and Information

Nacco Glass provides auto glass repair, windshield replacement, mobile auto glass services, and related automotive glass solutions.

Information presented on our website is intended for general informational purposes. While we make reasonable efforts to maintain accurate and current information, service descriptions, availability, pricing, promotions, and other details may change without notice.

Submitting a request for a quote, appointment, or other service through our website does not guarantee service availability or constitute a confirmed appointment.

Final pricing, scheduling, and service eligibility may depend on vehicle specifications, glass availability, location, insurance coverage, and other applicable circumstances.

Any specific warranties, service guarantees, or payment terms provided to customers separately will be governed by their respective terms.

3. Intellectual Property

All original content displayed on our website, including text, graphics, photographs, logos, design elements, and other materials, is owned by Nacco Glass or used with appropriate authorization from its respective owners.

This content is protected by applicable copyright, trademark, and intellectual property laws.

Visitors are permitted to access and view website materials for personal, noncommercial purposes. Reproduction, redistribution, modification, or unauthorized commercial use of website content is prohibited without prior written permission.

4. Customer Submissions and Communications

When you submit information through our website, including contact forms, quote requests, appointment inquiries, or other communication methods, you agree to provide accurate and current information.

Information submitted may be used to:

  • Respond to questions and service inquiries.
  • Prepare quotes and estimates.
  • Schedule, coordinate, and provide requested services.
  • Communicate about appointments, repairs, and service updates.
  • Provide customer support and follow-up communications.
  • Send promotional communications where appropriate consent has been obtained.

Submitting a form does not automatically constitute consent to receive marketing text messages. Any marketing messaging will be subject to applicable consent requirements and the Mobile Messaging Terms outlined below.

5. Mobile Messaging Terms & Conditions

Nacco Glass may communicate with customers through SMS and MMS text messaging in connection with service inquiries, appointment scheduling, estimates, service updates, customer support, and promotional communications where permitted.

Our mobile messaging services may be facilitated through third-party communication providers, including Thryv, Inc.

SMS Program and Consent

By affirmatively opting in to receive text messages from Nacco Glass, you agree to receive SMS and/or MMS messages at the mobile telephone number you provide.

Depending on the consent provided, these communications may include appointment confirmations, scheduling updates, service reminders, estimates, customer support messages, and promotional offers.

Consent to receive marketing text messages is not required as a condition of purchasing any products or services from Nacco Glass.

You represent that you are authorized to provide the mobile number submitted and to consent to receive messages at that number.

Messaging Frequency, Fees, and Opt-Out Instructions

Additional Messaging Information

If you choose to opt out of receiving text messages, you may receive a final confirmation message acknowledging your request. Once your opt-out request has been processed, you will no longer receive messages from the applicable messaging program unless you subsequently provide new consent.

Message delivery depends on your wireless service provider, device compatibility, network availability, and other factors outside our control. Nacco Glass cannot guarantee the delivery or timing of every text message.

Wireless carriers are not responsible for delayed or undelivered messages.

Nacco Glass and its authorized messaging service providers may process information necessary to operate the messaging program, deliver communications, manage consent preferences, and respond to customer inquiries.

Our messaging practices are subject to applicable laws and the relevant privacy policies.

6. Privacy and Personal Information

Nacco Glass respects the privacy of individuals who visit our website and communicate with our business.

Information provided through website forms, customer inquiries, and other communication channels may be used to respond to requests, coordinate services, and maintain customer relationships.

Certain website features, customer communication services, and marketing tools may be operated or supported by third-party service providers.

For information regarding the privacy practices applicable to Thryv-powered website and messaging services, please review:

Thryv Privacy Policy:
https://www.thryv.com/privacy-policy-marketing-services-thryv-leads-lps/

This third-party policy describes Thryv's applicable data practices and does not necessarily govern all information independently collected or processed by Nacco Glass.

7. Third-Party Websites and Services

Our website may include links to third-party websites, financing providers, payment processing services, insurance resources, review platforms, and other external services.

These websites and services operate independently and may be governed by their own terms, conditions, and privacy policies.

Nacco Glass does not control and is not responsible for the content, availability, security, or practices of third-party websites.

The inclusion of an external link does not necessarily imply endorsement of the third party or its products and services.

We encourage visitors to review the applicable terms and policies before submitting personal information or completing transactions on external websites.

8. Website Availability and Disclaimer

We strive to maintain a functional, accurate, and accessible website. However, we cannot guarantee that our website will operate continuously or without errors, interruptions, or technical difficulties.

Website content is provided on an "as is" and "as available" basis, to the extent permitted by applicable law.

Nacco Glass makes no guarantee that website information will always be complete, current, or free from technical or typographical errors.

We reserve the right to update, modify, suspend, or discontinue website features or content at any time without prior notice.

These website disclaimers do not eliminate any rights or warranties that customers may have under applicable law or under separate written service agreements.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Nacco Glass and its owners, employees, representatives, affiliates, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to the use of, or inability to use, our website.

This includes, without limitation, losses resulting from website interruptions, technical errors, unauthorized interference, or reliance on general information published on the website.

Nothing in these Terms is intended to exclude or restrict liability that cannot lawfully be excluded or limited.

These limitations apply to website usage and do not replace or diminish applicable rights or obligations arising from automotive glass services separately purchased or performed.

10. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nacco Glass, its owners, employees, representatives, and service providers from third-party claims, liabilities, losses, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.

11. Changes to Website Content

Nacco Glass may periodically revise or update website information to reflect changes in services, business operations, promotions, policies, or other circumstances.

We are not obligated to provide advance notice of every website content update.

Visitors are encouraged to contact Nacco Glass directly to verify important service details, including pricing, availability, and scheduling.

12. Changes to These Terms

Nacco Glass reserves the right to modify these Terms & Conditions of Use as needed.

Revised Terms will be published on this page, and the "Last Updated" date will be adjusted to reflect the most recent revision.

Changes will apply prospectively from their effective date. Where required by law, additional notice or consent will be provided.

Your continued use of the website after revised Terms take effect constitutes acceptance of those changes to the extent permitted by applicable law.

13. Governing Law

These Terms and any disputes relating specifically to the use of this website shall be governed by the applicable laws of the State of Illinois, without regard to conflict-of-law principles, except where federal law or other mandatory legal requirements apply.

Nothing in this section limits any rights that cannot be waived under applicable consumer protection laws.

14. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or removed only to the extent necessary.

The remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms & Conditions of Use, together with any applicable privacy policies and additional agreements expressly governing specific website features, constitute the agreement between visitors and Nacco Glass concerning use of this website.

Separate estimates, invoices, service contracts, warranties, and financing agreements may establish additional terms for products or services purchased from Nacco Glass.

16. Contact Information

If you have questions regarding these Terms & Conditions of Use, our website, or our mobile messaging program, please contact us.

Nacco Glass

Website: https://www.naccoofillinois.com/

Phone: 888-733-6171

Email: Naccoglass@Gmail.com

Illinois Office:
19715 S. La Grange Road #2
Mokena, IL 60448

Indiana Office:
10770 Joliet St Unit B
St. John, IN 46373

For mobile messaging assistance, text HELP in response to a message from Nacco Glass. To discontinue receiving messages, text STOP.